On November 18, two clients from a renowned pharmaceutical enterprise in Cameroon visited Rich Packing's Guangzhou production base to undergo a two-day specialized operation and maintenance training on the DPP-180Pro automatic blister packing machine they purchased. During the training, Owen, Business Manager of Rich Packing, provided enthusiastic reception throughout, while Senior Engineer Li conducted step-by-step instruction—from basic setup and core parameter adjustment to troubleshooting. Ultimately, the two clients mastered all full-process skills proficiently, passed the practical assessment with flying colors, and spoke highly of Rich Packing's professional and meticulous technical support as well as the machine's user-friendliness.
As a seasoned manufacturer with 32 years of R&D and manufacturing experience in pharmaceutical packaging machinery, Rich Packing has always adhered to the core service philosophy of "creating value for clients." For this training on the DPP-180Pro blister packaging machine, Engineer Li leveraged his extensive technical expertise to break down each operational link in detail, ensuring the clients could "learn it well, use it proficiently, and maintain it properly."
Engineer Li first explained the water, electricity, and air connection of the flat tablet capsule blister packaging machine, emphasizing "safety first and parameter matching." "The machine requires a stable water supply pressure of 0.3-0.5 MPa," he explained while demonstrating, guiding the clients to wrap PTFE tape around the water pipe joints to ensure a leak-proof seal. For power supply, he clearly specified the requirement of 380V three-phase alternating current (voltage fluctuation ≤±10%) and instructed the clients to wire according to the terminal block labels (L1, L2, L3 as three-phase wires, N as neutral wire, and PE as ground wire). For air supply, he highlighted the need to connect dry compressed air with a flow rate exceeding 0.2m³/min.
Tailored to the client's tablet packaging needs, Engineer Li focused on teaching the forming temperature adjustment of PVC blister film. "The forming temperature of PVC film should be controlled between 100-120℃. Too low a temperature will result in insufficient blister formation, while too high a temperature may cause excessive film stretching and uneven thickness," he said, operating the automatic blister machine's 10-inch touchscreen to demonstrate how to access the "temperature setting" interface and select preset parameters based on material type. To help the clients make intuitive judgments, he conducted on-site trial production: when the temperature was set to 105℃, wrinkles appeared on the blister edges; he then guided the clients to increase the temperature to 110℃, resulting in full and smooth blisters. Engineer Li also taught the clients to monitor temperature curves in real-time via the touchscreen, ensuring temperature fluctuation ≤±1℃ during production.
Heat sealing quality is directly related to product shelf life, so Engineer Li focused on explaining the heat sealing parameters for Alu-PVC composite film. "The heat sealing temperature ranges from 120-140℃," he demonstrated while setting the temperature on the touchscreen. He shared troubleshooting tips for common heat sealing issues: "If the film is damaged after heat sealing, it may be due to excessively high temperature or pressure, which needs to be reduced."
Addressing the common issue of blister misalignment in flat plate blister packaging machine production, Engineer Li broke down the full "inspection-adjustment-verification" process. "First, observe the direction of deviation: left-right deviation is caused by misaligned pulling rollers, while front-back deviation is due to problems with forming mold positioning," he explained. He guided the clients to measure the blister deviation distance with a straightedge; when a 0.3mm rightward deviation was found during simulated production, he demonstrated how to loosen the fixing bolts of the pulling roller, fine-tune it leftward by 0.3mm using the adjustment knob, and then retighten the bolts. He emphasized that all fasteners must be locked after calibration to prevent re-deviation caused by machine vibration during operation.
Considering the client's need to switch between different tablet packaging specifications, mold installation and disassembly training was particularly crucial. Engineer Li demonstrated the safe disassembly process: "First, cut off the power supply and lower the forming station to the lowest position, then loosen the external wrench to pull out the mold. This is the modular mold system of our blister machine high speed—full mold disassembly and assembly can be completed in just 15 minutes." Installation is equally simple: the DPP-180Pro's mold features a drawer-type structure that only needs to be aligned with the bayonet, pushed in directly, and tightened, eliminating time-consuming alignment work.
Traction distance determines blister length. Thanks to the DPP blister packing machine's servo traction system, distance adjustment can be easily completed by entering parameters on the Siemens HMI. Engineer Li conducted teaching based on the client's requirement (10mm blister length): "Access the 'traction parameter' interface via the touchscreen, enter 10mm to set the traction distance, and the machine will automatically control the length of each film advance."
After the training, Rich Packing organized a strict assessment for the clients: they were required to independently complete water, electricity, and air connection, temperature and traction distance setting, mold installation and disassembly, blister alignment calibration, and successfully produce 200 qualified blister packs. Both clients passed the assessment with proficient operation and standardized processes.
To ensure worry-free subsequent use, Rich Packing also provided English-French bilingual user manuals and a USB drive containing a complete set of machine operation and maintenance videos, covering common troubleshooting, regular maintenance procedures, and other content.
"The training is extremely detailed, with every step clearly explained—we can now operate the machine independently," said the head of the Cameroonian delegation. "The machine is easy to operate and maintain, and Rich Packing's technical support leaves us with no worries. We look forward to future cooperation."
The successful completion of this training demonstrates Rich Packing's "customer-centric" service philosophy. With advantages such as global on-site service, a 3-year warranty on core components, and multilingual technical support, Rich Packing continues to provide global clients with comprehensive "equipment + training + after-sales" solution support. For more information on pharma blister packing machines and other pharmaceutical packaging solutions, please visit Rich Packing's official website or contact the international sales team for customized services.
E-mail : manager@richpacking.cn
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